Privacy Policy – Camp Bohinj
1. Introduction
This privacy policy describes how Camp Bohinj (hereinafter referred to as “the camp”) collects, uses, stores, and protects the personal data of visitors, guests, and website users. The camp is committed to protecting your privacy and complying with the applicable data protection legislation, including the General Data Protection Regulation (GDPR) and the Slovenian Personal Data Protection Act (ZVOP-2).
2. Data Controller
The data controller is:
- Kamp Zlatorog d.o.o.
- Address: Savska cesta 34, 4000 Kranj, Slovenia
- Contact: info@camp-bohinj.si
- Website: www.camp-bohinj.si
3. Types of Data Collected
The camp may collect the following personal data:
- Contact Information: Name, surname, email address, phone number.
- Personal Information: Date of birth, ID document number and type.
- Reservation Information: Date of arrival and departure, number of people, special requests.
- Payment Information: Payment method; however, the camp does not store credit card details. When making a payment or prepayment through the online reservation form, payment services are managed by Worldline. More information about the processing of your personal data by Worldline can be found on their website: https://worldline.com/sl-si/compliancy/privacy.
- Website Usage Information: IP address, device information, and cookie usage data.
- Additional Information: Information voluntarily provided through inquiry forms or contact forms.
4. Purpose of Data Collection
Your personal data is collected for the following purposes:
- Reservations and Services: Processing reservations, communication related to reservations, and providing services to guests.
- Marketing: Sending promotional offers and newsletters (only with your consent).
- Service Improvement: Analyzing website usage to improve user experience.
- Legal Obligations: Storing data for tax and other legal requirements. According to the Residence Registration Act (ZPPreb-1), we are required to provide certain personal data to the Agency of the Republic of Slovenia for Public Legal Records and Services (AJPES). The law mandates the submission of personal data for each guest, including minors. If you do not agree to this processing or do not wish to provide the required data, we will not be able to process your reservation.
5. Data Retention
Personal data is retained only for as long as necessary to achieve the purposes for which it was collected or in accordance with legal requirements. After this period, the data will be securely deleted or anonymized.
6. Data Protection
The camp implements appropriate technical and organizational measures to protect personal data from unauthorized access, loss, or misuse. Access to personal data is restricted to authorized personnel who need the data to perform their duties.
7. User Rights
According to the applicable legislation, you have the following rights:
- Right of Access: You can request information about the personal data we hold about you.
- Right to Rectification: You can request correction of inaccurate or incomplete personal data.
- Right to Erasure (“Right to be Forgotten”): You can request the deletion of your personal data if there are legal grounds for doing so.
- Right to Restriction of Processing: You can request the restriction of the processing of your data.
- Right to Data Portability: You can request the transfer of your personal data in a structured, machine-readable format.
- Right to Object: You can object at any time to the processing of personal data for direct marketing purposes.
- Right to Withdraw Consent: You can withdraw your consent for data processing at any time.
To exercise your rights, please contact us using the contact details provided above.
If you believe that any of your rights have been violated, you can file a complaint with the Information Commissioner in the Republic of Slovenia.
8. Cookies
The website uses cookies to enhance the user experience. For more information about the use of cookies, please refer to the Cookie Policy, which is available on our website.
9. Privacy Policy Updates
The camp reserves the right to change this privacy policy. Changes will be published on our website with the date of the last update.
10. Contact Information
For any questions about this privacy policy or the processing of personal data, please contact:
- Kamp Zlatorog d.o.o.
- Address: Savska cesta 34, 4000 Kranj, Slovenia
- Email: info@camp-bohinj.si
- Website: www.camp-bohinj.si